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Stakeholder Engagement

Promoting Dialogue with Stakeholders

GRI 2-29

As corporate activities globalize, stakeholders demand more social responsibility from corporations, so building and maintaining relationships of trust by taking various opportunities for dialogue is positioned as an important factor in improving corporate value.
We at Kureha Group take all the requests and concerns of our neighbors into consideration as we contribute to the development of a sustainable society, by promoting dialogue with our important stakeholders, whether they be shareholders and investors, customers and clients, business partners, employees, the general public, local communities, government agencies, or industry groups.

Stakeholder Purpose of Engagement Main Representative Department (Division) Method of Communication Frequency
Shareholders &
Investors		 Building mutual understanding and trust through timely and appropriate information disclosure and understanding of investors' expectations Corporate
Strategies and
Accounting Division		 Annual General Shareholders' Meeting
Annual Securities Report
Business Report		 Each annually
Briefings for securities analysts and institutional investors Several times
per year
Events for private investors Annual
Daily communication with shareholders and investors Several times
per year
Customers &
Clients		 Improving customer satisfaction by providing high quality products and services based on customer needs Sales Department

Quality Assurance
Department		 Customer Support Center Any time
Customer events Several times
per year
Exhibitions Several times
per year
Daily communications Any time
Business
Partners
(procurement
sources,
subcontractors)		 Establishing business relationships based on fair partnerships with a concern for social responsibility Procurement
Department

Sales Department

Quality Assurance
Department		 Supplier audits Annual
CSR surveys Annual
Daily communications Any time
Employees Creating a safe and stable employment environment where individuals can fulfill their potential HR and
General
Affairs Department		 Labor-management consultations, Health and Safety Committee Meetings At least
once a month
Performance evaluation interviews, self-assessment system Several times
per year,
biennial
Daily communications Any time
General Public Sharing information regarding our compliance with laws and regulations, and contributing to the development of society General Affairs
Department		 Factory tours, volunteering Several times
per year
Educational sponsorships Annual
Local
Community		 Building trust with the local community through disclosure of information and contributions to community development General Affairs
Department

Environment
/ Safety
Department		 CSR Local Dialogue Meeting Annual
Cultural, Academic and Sports Exchanges Several times
per year
Factory tours Several times
per year
Government Agencies
Industry Groups		 Ensuring compliance with laws, agreements, and voluntary standards through information gathering and cooperation in various activities General
Affairs Department

HR Department

Planning
Department

Technology
Department 		Gathering information about and responding to laws and regulations Any time
Participation in councils, discussions, etc. Any time